FAQ
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Funding & Coverage Options
We understand that funding can be a challenge for many families, and with that every child deserves support if needed. We offer quality group programs at a reduced rate per hour, to help families access mental health services.
Some clients can also access funding through Autism BC, Jordan’s Principle, and Home Schooling Platforms. As well, many clients pay privately for bi-weekly sessions (two a month). Some of our services may be covered by an Employee Benefits Plan, please refer to your Health Care Provider to confirm your coverage.
What forms of payment do you accept?
We accept E-transfer or cheques and cash payments. Session fees are due within 24 hours of services.
How do I book a therapy session?
To begin your journey with Heartfelt Therapy, please check our "Where to Begin" page located under 'Heartfelt Therapy' or reach out directly to book a consult.
What is your therapy cancellation policy?
We require 48 hours notice for appointment cancellations. If cancellation occurs within the 48 hour window, a cancellation fee will be applied.
How old does my child have to be for therapy?
Our services are best suited to children 5+.
How old does my child have to be for Little Well Beings programs?
The suggested age for our "Little Well Beings Nature Camps" is 6-10. We also offer "Little Little Well Beings" for ages 3-5. To be the first in the know for all upcoming offerings join our emailing list below or follow us on Instagram!
@heartfeltfarm_
Can I visit the farm anytime?
As we have an onsite active therapy practice, the farm is not open to visitors. However, you would like to schedule a farm visit, you can email us to see what days are available. See "Farm Visits" for more info!
How can I donate to support the work being done at Heartfelt Farm?
We gratefully accept donations towards supporting a family for whom finances are a barrier when accessing therapy services. We also accept donations towards the care or our therapy animals, facility maintenance, and land. Running an animal-assisted mental health practice can be very costly and our hourly wage does not truly reflect this cost. We provide high quality veterinary care, farrier, feed and lodgings to our animals who willingly offer their services and support unconditionally. Each sponsor will receive a handcrafted gift with their monthly donation of $20 or more. If you would like to sponsor a child or one of our therapy animals please reach out!
All proceeds from our Farmstand and Farm Visits go towards the care of our animals and land. Please stop by our roadside stand or check out our online store to sample our fresh eggs, botanical soaps, in-season flower bouquets, art, jams & jellies, and more.
We accept Cash, Cheque, or E-transfer for payment of our farmstand goods and direct donations.
E-Transfers can be sent to heartfeltfarmandstudio@gmail.com
With Gratitude,
The Heartfelt Farm Team